Politique d’expédition
Shipping Policy
Thank you for shopping with ShopInana! We’re committed to delivering your order as quickly and safely as possible. Please review the details below regarding our shipping process.
Order Processing Time
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All orders are processed within 2–5 business days after your purchase is confirmed.
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Orders are not shipped or delivered on weekends or holidays.
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If we experience a high volume of orders, processing may be slightly delayed. We’ll notify you by email if there are any major delays.
Estimated Shipping Times
Shipping times vary depending on your location:
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–12 business days |
| Canada | 5–13 business days |
| Australia & NZ | 5–13 business days |
| UK & Europe | 5–1 3 business days |
| Rest of the World | 7–15 business days |
Note: These are estimated timeframes. Actual delivery may vary due to factors such as customs, shipping carrier delays, or local postal service efficiency.
Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email with your tracking number. It may take a few days for tracking information to become active.
If you haven't received tracking details after 7 business days, feel free to contact us at inannaemporium@gmail.com.
Shipping Rates
We offer free standard shipping on most items unless otherwise stated during checkout. Expedited shipping options (if available) will be shown at checkout with applicable rates.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are not included in your purchase price and are the buyer's responsibility.
Please check with your local customs office for more information on import fees.
Wrong Address Disclaimer
It is the customer’s responsibility to ensure the shipping address is entered correctly. If you notice an error, please contact us within 24 hours of placing your order. Once the order is shipped, we are unable to make changes or issue refunds for incorrect addresses.
Lost or Delayed Orders
If your package is lost in transit or significantly delayed, we will work with the carrier to investigate and, if necessary, issue a replacement or refund. Please reach out to us if you experience any issues.
Contact Us
If you have any questions about your order or shipping, contact us anytime at:
📧 inannaemporium@gmail.com